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Customer Charter
The Board has adopted a Customer Charter setting out the principles of customer care that all persons who contact it should receive as a matter of course.
Introduction
Our commitments to you
Customer service standards
Complaints procedure
Customer Liaison Officer & Customer Comment Form
MS Word version (35KB)
This documents is available as a Microsoft® Word file. If you do not have the software to read it you can download a free viewer from the Microsoft® website www.microsoft.com/downloads.
View Customer Charter MS Word version
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