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Customer Charter - Introduction
The Legal Aid Board provides legal advice and legal aid in civil cases to persons of modest means who satisfy the requirements of the Civil Legal Aid Act, 1995.
The Mission Statement of the Legal Aid Board is :-
To provide a professional, efficient and cost-effective legal aid service.
We are committed to providing you, our customer, with an excellent service. This charter sets out the standards of service you can expect from us.
More Information:
Our commitments to you
Customer service standards
Complaints procedure
Customer Liaison Officer
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