Customer Comment Form

To help us monitor and improve our level of service, we would welcome and value any comments or general feedback you may have on any aspect of the service provided to you by the Legal Aid Board. All information provided by you will be treated in the strictest confidence.

Law Centre/Office you dealt with:

Date:

1. How did you first hear about the Legal Aid Board?

2. What was your first method of contact with the Legal Aid Board?

3. What was your first impression of the Legal Aid Board?

4. How clear were you on your options / the course of action you were advised to take after having met with your solicitor?

5. Do you feel information on the services provided by the Legal Aid Board is easily available?

6. Overall, how would you rate the quality of the services you received from the Legal Aid Board?

7. On a scale of 1 to 5 (1 being poor, 5 being excellent) how do you rate the following aspects of our office?

Accessibility to office:
Cleanliness:
Comfort:
Privacy:
8. Do you have any comments or suggestions?

If you would like to receive a reply, please supply your name and email (or postal address if you would prefer a postal reply):

Name:
Email:
Address:

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Customer Comment Form

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