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Decision making principles

The decision making process is one of the most important functions an employee or member of the Board can exercise. People apply for legal services in relation to matters which can be of great personal importance to them – including matters in relation to their family. A grant or refusal of legal services can be of great personal impact. With that in mind, it is important that our decision makers always exercise their authority with the utmost of fairness and impartiality, always following procedures.

The goal of this Part of the Circular is to provide decision makers with clear, consistent guidelines in the use of the authority which they have been delegated. Decision makers have at all times the discretion to grant or refuse legal services in accordance with the law and to the extent of the authority with which they have been delegated.