Allegations against other professionals practicing in the same county
If there no professional relationship between the law centre and the individual professional involved – i.e. the law centre never engaged their services - the law centre should be in a position to deal with the particular application.
In the case of a complaint/professional negligence allegation against private solicitors and/or key professionals, either in the caring services or operating independently in the same Circuit Court county or Child and Family Agency area, which have frequent contact with the law centre, a special arrangement should be made.
In the event of a personal/professional conflict, where:-
- the individual against whom the complaint is made is not a solicitor, the application should be handled by the nearest geographical law centre (rather than have particular law centres twinned with others for general purposes of professional negligence actions); or
- the complaint is against a solicitor, it should be dealt with by the nearest geographical law centre outside the Circuit Court county.
Complaints from members of the public regarding misconduct, inadequate professional services, excessive fees should be referred to the appropriate professional body.