We use cookies to give you the best possible online experience. If you continue, we'll assume you are happy for your web browser to receive all cookies from our website. See our Privacy & Cookie policy statement for more information on cookies and how to manage them.

Who conducts the review?

In principle the reviewing person is the same decision maker that took the original decision. In practice, all decisions to refuse by managing solicitors will be reviewed by Legal Services if it relates to a refusal of legal aid or advice, or the Director of Civil Legal Aid if it relates to a complaint or request for change of solicitor. Within Legal Services, It may be appropriate for requests for reviews to be referred to the initial decision maker’s line manager on a case by case basis. In particular, if no new information is received the review must be conducted by a higher decision maker.

Original decision makerReviewer
Managing solicitorLegal Services if relating to a decision to refuse legal services or Director of Civil Legal Aid if relating to a complaint or request for change or solicitor
Legal ServicesLegal Services
Director of Decision Making and SupportDirector of Decision Making and Support or Chief Executive as appropriate