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All issues clients, when P2 is unwilling to engage

All-issues mediation is grounded on the basis of voluntary participation.  Where P1 has no contact with P2, under the new data protection legislation the service can offer an information session to P2.  This can be done by telephone.  If P2 takes up the offer and subsequently chooses to confirm willingness to attend mediation both parties go on the Waiting List and a first joint intake appointment is offered in the normal way.